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Privacy Policy

This privacy policy discloses the privacy practices for Mozello websites and services. This privacy policy does not apply to websites created by third parties on the Mozello platform. Mozello hereby informs that for the purposes of the GDPR it is deemed to be a controller with regard to processing of your personal data.

By using this website and services provided by Mozello or submitting personal information to Mozello through this website or any Mozello service, you are consenting to the collection, use, transfer, and disclosure of information as described in this privacy policy.

You explicitly agree that we may:

Direct links to some important parts of this privacy policy:

Cookie settings

How we gather and use information

How and what information we gather

We only collect personal information that you voluntarily give us via email, web-based fill-in forms and other direct contact from you.

When you use Mozello web site or services, our servers automatically record information that your browser sends to every website you visit, such as time of day, browser type, referring Web site address and your IP address.

When you register for Mozello services, we may ask for information such as your name, company name and email address. When you place an order online with us, we may also ask for extra information such as billing address.

When you subscribe to our e-mail newsletter, you will be required to provide your e-mail address and to confirm your subscription by clicking a web link in your subscription confirmation e-mail.

When you place an order online with us, you may be redirected to an SSL-secured website operated by our trusted billing merchant (Bright Market, LLC d/b/a FastSpring and its affiliated companies or AS Swedbank) and there you will be required to provide personal information (including your credit card details) to our billing merchant. Information you provide to our billing merchant will be processed in accordance with its privacy policy (available at the bottom of billing pages) and you are therefore advised to review such policy prior to purchase. Mozello will have access to your full name, company name, address and contact info, but not to your credit card or payment account access data.

We do not collect or store any credit or debit card information.

How we may use gathered information

We may use collected personal information for the following purposes:

  • to provide products and services that you have requested;
  • to process your orders, perform billing and notify you of the status of your order;
  • to perform domain name registration that you have requested as described in our Domain Name Policy;
  • to facilitate the renewal of subscriptions for products or services;
  • to provide you with an effective customer service;
  • for security, anti-piracy, and fraud prevention purposes;
  • to provide you with information related to changes in products and services that you are using;
  • to provide you with newsletters, special offers and other information where you have consented to receive it;
  • to undertake any other promotional activities where you have consented to such promotional activities;
  • to comply with or verify compliance with applicable laws, rules and regulations;
  • to re-engage with you on Facebook using Facebook's Custom Audiences feature.

If you do not want to receive newsletters, special offers and other information that is not essential to the use of products and services that you have purchased or subscribed to you can easily opt-out from future communication at anytime by clicking a link at the bottom of a message from us or by sending an explicit unsubscribe request to support.

We may use collected non-personal information for the following purposes:

  • to personalize and support your use of Mozello website and services;
  • to improve our products, services, customer experience and advertising strategy;
  • for security, anti-piracy, and fraud prevention purposes;
  • to identify actions or transactions as originating through an affiliate marketing or referral program;
  • for ad targeting;
  • for statistical or research and analysis purposes..

In addition, we may “de-identify” personal information by removing any information that identifies you specifically, and use the rest for the purposes set forth above.

We may share your information with third-parties in following cases:

  • To provide services delivered by our partners. We use other companies, which may include but not limited to present or future corporate affiliates, to provide joint services or certain services to us or on our behalf and help us to operate our business. In cases where it is necessary to deliver a service that is carried out by our third-party partner your information may be transmitted or made available to the partner which provides the service that you requested. For example, we may share your personal information with domain registrar when you order a domain name registration and we may share your e-mail address with Cloudflare when you choose to enable their website protection service you your website.
  • In connection with corporate events. If a third party has acquired our business or specific assets through which you have provided information to us, for example, as the result of a sale, merger, reorganization, insolvency, dissolution or liquidation, your personal information may become owned by that company in compliance with applicable law. In that event, the acquiring company’s use of your personal information will still be subject to this privacy policy, any applicable supplemental privacy notices, and the privacy preferences you have expressed to us.
  • To comply with legal requirements, cooperate with law enforcement, prevent crime, and protect legal rights or Mozello, you and others. To the extent not expressly prohibited by applicable law, we may disclose the personal information we collect without notifying you when we, in good faith, believe disclosure is appropriate: (a) to satisfy any applicable law, regulation, legal process or enforceable governmental request; (b) to cooperate with law enforcement or other governmental investigations (without necessarily requiring the law enforcement or government agency requesting the information to formally serve us with a subpoena); (c) to investigate, prevent, or take action regarding possible crime; (d) to enforce a contract; to protect and defend the rights or property of Mozello, its corporate affiliates, and their respective employees, clients and partners and agents, other users or the public in general; or (e) act in situations involving potential threats to the personal safety of any person.

How long do we keep collected information

We keep your personal information only as long as we need it for the purposes for which it was originally collected (or to which you have subsequently consented), and as permitted or required by applicable law.

Cookies and how we use them

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. None of the cookies used by this website contain any personal information. Below is a detailed list of cookies that this website may set:

  • Session cookies. These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for, like logging into your account, cannot be provided.
  • Cookies that remember your choice. Some cookies used on this website allow the website to remember choices you make (such as your preferred language). These are essential for providing good user experience.
  • Google Analytics cookies. These cookies are used to collect information about how visitors use our site. We use this information to compile reports and to help us improve the site. The cookies store information in an anonymous form.
  • Ad targeting cookies These cookies are used to make advertising more effective and to show ads that are likely to be more relevant to you.
  • Third party service provider cookies. Cookies can be set by the following third party services used on this website: Google, Meta, YouTube etc. Some of these cookies may be used to track your behavior on other websites and we have no control over this as these cookies are not set by our own website.

Meta Cookie Policy and Google Cookie Policy provide more information on cookies set by Meta and Google.

How you can control cookies

All non-essential first party cookies are turned off by default. You do not need to take any action to opt-out.

To help us grow and make our products better, you can consider allowing non-essential cookies by pressing Accept all in our cookie popup panel. To hide our cookie panel without making any changes, just press Customize > Accept only essential.

You can also control and opt-out of receiving cookies in several other ways:

  • By using private browsing mode. Most browsers offer private browsing mode (private window, incognito window or InPrivate window). Any cookies created while in private browsing mode are deleted after you close all browser windows.
  • By modifying browser settings. You can usually modify your browser settings to enable higher privacy level without hindering your user experience.
  • By means of free tools. You can opt out of receiving particular ad targeting cookies as described below.

Ad targeting tools that we use

We may use third party ad targeting tools to re-engage with our visitors and customers.

This means that third parties, including Google and Meta, may use cookies, web beacons, and other storage technologies to collect or receive information from our websites and elsewhere on the internet and use that information to provide measurement services and target ads.

For example, when you visit our page, Google or other ad publisher that we use may note this by saving a cookie in your web browser and then use it to serve more of our ads on their website and their advertising partner websites.

You can opt-out of the collection and use of information for ad targeting by means of one of the following free tools:

Google Analytics

We use Google Analytics to understand how the site is being used in order to improve the user experience. User data is all anonymous. You can find out more about Google's position on privacy as regards its analytics service at www.google.com

We may use Google Analytics' Demographics and Interest Reporting features to view anonymous statistics about the demographics and interests of our visitors.

To opt out of this behavior, install Google Analytics Opt-out Browser Add-on.

Data Storage

We use reputable third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to store your data and run Mozello website and services.

Partial list of our data storage and processing technology providers includes: Amazon Web Services, Google, KnownHost, Liquid Web, Groove Networks.

Websites and website data are stored in servers located in Ireland, EU.

Your rights related to your personal information

If you are a data subject according to EU GDPR (e.g. you are an EU citizen and you are giving us your private data), you have the following rights related to your personal information:

  • Right to access information. You have a right to receive information about why and how your personal data is processed. You have a right to receive a copy of your personal data stored by Mozello, free of charge, in a commonly used electronic format.
  • Right to rectification. You have the right to obtain rectification of inaccurate personal data without undue delay, and to have incomplete personal data completed.
  • Right to be forgotten. You have a right to withdraw your consent to personal data processing and have your personal data erased without undue delay whenever the data is no longer necessary (a) for service provision and (b) to satisfy any applicable law, regulation, legal process or enforceable governmental request.
  • Right to restriction of processing. You have the right to have processing of your personal data restricted where you object to it and Mozello has no legitimate grounds to continue the processing, where you contest the accuracy of the data, where the processing is unlawful, or where you require it to establish, exercise or defend legal claims.
  • Right to object. You have the right to object at any time to the processing of data, except when this is required for a task in the public interest or where there are compelling legitimate grounds for the processing. You can also object to processing performed for direct marketing purposes.
  • Other rights according to GDRP. For details, please refer to GDRP website.

Changes

We may periodically update this policy. When we do, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it. Changes to this privacy policy will become effective 30 days after posting and will only apply to your personal information we hold if you use the site after the revised statement becomes effective.

Questions

If you have any questions about this privacy policy, please contact us.